What can be outsourced?
Any left-brain type of job that can be reduced to a set of rules, routines and instructions is a candidate for outsourcing. Since computers can emulate left-hemisphere skills, all such outsourcing operations are automated.
In simple words - any task that can be done by someone in a professional office environment in front of a computer can be outsourced.
The next time you walk into your office, think about all the departments that work under your roof. Any job in your office can be outsourced.
Your current processes can also be restructured to create outsourcing opportunities.
You can outsource the entire process or break off a particular task and assign it to us, similar to what many companies have been doing with payroll for years.
Instead of only providing standard services our vendors can also customise processes according to your requirements.
Your processes don't even have to have a name. As long as you know how they are done and can teach them to our vendors. Our vendors can emulate your processes.
If you are not sure what services your business can outsource, give us a call, we can help you realize all outsourcing opportunities available to your business.
You will be surprised at the range of services/tasks that can be effectively outsourced. Imagination is the limit.
Some Examples -
- Finanace & banking
- Financial research
- Financial analysis
- Forcasting
- Mergers & acquisitions
- Modeling
- Statements
- Credit management
- Credit authorization
- Credit verification
- Debt collection services
- Cheque processing
- Credit card processing
- Debit card processing
- Reordering cards and replacing PINs
- Opening/Activating cards
- Blocking cards
- Assigning card transaction authorities
- Mortgage services
- Loan processing
- Application processing
- Billing services
- Treasury & cash management
- Connecting accounts
- Updating customer information
- Making limits adjustments
- Chargeback processing
- Signature verifications
- Performing any number of inquiry functions
- Other services
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- Accounting & book keeping
- Account receivables & payables
- Collections
- Payrolls
- Expense processing
- General ledger
- Bank reconciliation
- Budget & cashflows
- Cash control
- Assets/equipments ledger
- Preparing financial statements
- Stock option accounting
- Management accounting & reporting
- Tax preparation services
- Statutory reporting & compiance
- Auditing
- Other services
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Billing, invoicing & payments - Billing & coding
- Debt collection
- Account receivables & payables
- Vendor payment
- Reconciliation
- Time & expenses reimbursement
- Benefits administration
- Other services
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Payroll management services - Creating & maintaining employee profiles on the payroll system
- Managing time and attendance
- Time off tracking
- Processing of weekly/fortnightly/monthly payroll from time sheet
- Calculation of net pay cheques
- Reimbursement processing
- Statutory compliance
- Employee self service
- Payroll helpdesk
- Online benefits enrolments
- Calculation of taxes
- Payroll journal & payroll summary sheet
- Enhanced data security
- Other services
-
Inventory management - Sales forcasting or demand management
- Sales & operations planning
- Production planning
- Material requirements planning
- Inventory reduction
- Other services
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Insurance processing - Policy administration
- Claims administration
- Case management
- Application/Claims processing
- Sales
- Customer support & servicering
- Billing quaries
- Plan enrolments
- Plan cancellations
- Plan alterations
- Plan explainations
- Coverage information
- Collateral verification
- Risk assesment
- Policy insurance
- Underwriting
- Class action document management.
- Insurance data services
- Agency management
- Other services
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Travel services - Sales
- Ticketing
- Information on flights
- Information on hotels
- information on corporate travel
- Airport information
- Rejects and queue handling
- Baggage service centre inbound calls
- Other services
-
Legal - Transcriptions
- Legal documentation
- Contract drafting & review
- Document analysis
- Case research
- Litigation support
- Legal advice
- Medical/medico-legal animation
- Other services
-
Medical - Transcriptions
- Billing, coding, invoicing & payments
- Insurance claims
- Medical answering services
- Medical/medico-legal animation
- Teleradiology
- Medical advice
- Diagnostic second opinion
- Other services
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Transcription services - Audio/Digital/Video transcriptions
- Specialized transcriptions
- Academic transcriptions
- Corporate transcriptions
- Legal transcriptions
- Medical transcriptions
- Insurance transcriptions
- Interview transcriptions
- Resrach transcriptions
- Police transcriptions
- Foreign language transcriptions
- Other services
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Translation services - Foreign language translation
- Legal documents translation
- Website translation
- Other services
-
Education & training - Curriculum design
- Content management
- E-learning
- On-line training
- Online tutoring
- Other services
-
Writting & publishing - Medical writting
- Legal writting
- Scientific writting
- Acadamic writting
- Creative writting
- Technical writting
- Blogs writting
- Article writting
- Story writting
- E-book writting
- Report writting
- Copy writting
- Web content writting
- Essay writting
- Abstracting
- Search papers
- Editing
- Proofreading
- Typesetting
- Editorial
- Cataloguing
- Graphic design for online publishing - template design
- Turnkey web publishing products
- Desktop publishing
- Multimedia book development
- E-book development or formatting
- Custom development of e-publishing solutions
- E-book security solutions
- Book conversion from one media to another
- Content syndication development
- Ezine development & management
- Subscription management
- Distribution of digital content
- Other services
- Media, design & printing
- Logo design & printing
- Business card design & printing
- Stationary design & printing
- Pamphlets/flyers design & printing
- Brochers design & printing
- Banners/posters design & printing
- Magazine layout & printing
- Cover design & printing
- Folding & binding services
- Templete development
- Web designing
- Mobile web designing
- Blog designing
- Animation development
- Film services
- Storyboarding
- Advertisement development
- Engineering drawings - Product models, 3D drawings and mechanical drawings
- Computer-aided-design rendering
- Panorama map services
- Illustration & photography
- Other services
-
- Animation development
- Movies
- Shorts
- TV/Web advertisements
- Corporate presentations
- Educational Content
- Medical/medico-legal animation
- Other services
-
Film services - Storyboarding
- Video editing
- Animation
- Music composition services
- Other services
- Editing, scanning, OCR, indexing
- Images post processing
- Portrait services
- Image enhancement
- Photo manipulation
- Video & image clipping
- Image scanning & data capture
- Scanning followed by OCR and editing
- Indexing
- Other services
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Business incorporation services - Creation of the articles of incorporation
- Creation of the articles of organisation
- Drafting of the constitution
- Drafting of the operating agreement
- Drafting of the operating manuel
- Applications/forms drafting
- Amendments to the organisation documents
- Other services
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- REO services
- REO administrative services
- REO reimbursement services
- REO valuation services
- Customised REO solutions
- Other services
- Human resource management (HRM)
- Recruiting
- Candidate interviews
- Computer aided telephone interviewing service
- Pre-screening of applicants
- Employment verifications
- Background/reference checking
- Contract drafting and review
- Staff coordination
- Payroll management
- Benefits administration
- Claims management
- Staff retention services
- Labour compliance
- Settlements
- Employee surveys
- Analytics
- HR process audit
- HR helpdesk
- Vendor management
- Other services
-
Payroll management services - Creating & maintaining employee profiles on the payroll system
- Processing of weekly/fortnightly/monthly payroll from time sheet
- Managing time and attendance
- Time off tracking
- Reimbursement processing
- Calculation of taxes
- Payroll journal & payroll summary sheet
- Payroll helpdesk
- Employee self service
- Online benefits enrolments
- Statutory compliance
- Other services
-
Form processing/filling - Online/E-commerce orders processing
- Medical form processing & billing
- Insurance claim processing
- Loan processing
- Credit/Debit card paper-receipt processing
- Survey processing
- Other services
-
Data entry
- Data entry from printed format
- Data entry from online format
- Data entry from image files
- Form processing
- Business transaction data entry
- Data entry for mailing lists
- Data entry into software application
- Web content data entry
- Catalog data entry
- Transcription into a word processor
- Manuscript typing
- Other services
-
Data management
- Data processing
- Data entry
- Data conversion
- Data encoding
- Data analysis
- Data mining
- Database cleaning & enhancing
- Data extraction - data extraction from different forms
- Data research
- Crowdsourcing
- Other services
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Data conversion - Conversion of data across databases and platforms
- Conversion of data from one application to another
- Conversion of files from one format to another
- Conversion of printed catalogs to online catalogs
- ePUB Conversion
- Data encoding
- Document digitizing services
- Conversion of findings to knowledge
- Other services
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Secretarial & receptionist services - Adminstrative services
- Executive support
- Call handling/Telephone operator service
- Appointment scheduling
- Event management
- Corporate travel services
- Data entry
- Typing letters
- Transcriptions
- Preparing presentations
- Creating charts & graphs
- Preparing reports
- Other services
-
Call Centre services - Inbound & outbound call centre services
- Telemarketing & telesales
- Appointment setting & reservation desk
- Lead generation & qualification
- Seminar bookings
- Customer service
- Complaint receipt & resolutions
- Troubleshooting for products & services
- Technical support/helpdesk
- Products & services information requests
- Billing quiries
- Verification services
- Insurance verifications/claims
- Prospecting
- Subscription services
- Application/Claim processing
- Promoting new products & services
- Direct response for ad
- Direct mail follow up
- Sales & order taking/fulfilment
- Up-selling & cross-selling
- Sales closures
- Dealer locator
- Debt collection services
- Surveys & researches (including market resrach & surveys, customers surveys, competitive reserach)
- Computer aided telephone interviewing service
- Adminstrative services
- Phone answering services (including medical answering services)
- Customer registration & data modifications
- Database cleaning & enhancing
- Over-flow of inhouse operations
- Employment verifications
- Emergency response & disaster recovery services
- Other services
-
Sales & marketing - Telemarketing
- Lead generation
- Viral marketing
- Internet marketing - SEO, email marketing, search advertising
- Online campaign management
- Subscription services
- Market research & analysis
- Other services
-
- Customer service and support/help desk (Call centre, email, chat & fax)
- Customer service
- Complaint receipt & resolution
- Providing account status
- Providing reservation status
- Providing product/service info
- Products configuration checking
- Product usage queries
- Troubleshooting for products & services (technical support)
- Providing order status
- Sales & Order taking
- Services requests
- Quotations
- Customer invoicing
- Contract reconciliation
- Emergency response
- Office productivity application support
- Other services
-
IT technical support - (Call centre, email, chat, fax)
- Troubleshooting
- Prevantative maintenance
- Data disaster recovery plan
- PC/networking /hardware issues
- ISP connectivity issues
- Software related problems
- Remote diagnostics
- Other services
-
Software/Application development - Custom software/application development
- Web & mobile application development
- Internet/Intranet portal solution
- Feasibility analysis
- System analysis & prototyping
- Software quality assurance - third party testing, load testing and cross-platform testing
- E-learning
- Other services
-
Web development - Web programing
- Mobile web development
- UI design
- E-commerce
- Content management
- Website QA
- Website project management
- Other services
-
E-commerce - Website - designing, development, updating, and ongoing maintenance
- Processing automation transactions
- Processing electronic end-user contacts
- Processing non-electronic inquires
- Processing web chat contacts
- Web communuication - real time interaction with customers
- Click to call - Responding to your customers needs
- Email management - serving customers online
- Other services
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Web analytics services - Dashboard creation
- Custom web analytics software
- Web analytics software setup
- Reporting & analytics
- Campaign analytics services
- Google analytics services
- Other services
- Remote server management
- Web server monitoring & management
- Email server monitoring & management
- Security monitoring
- Other services
-
Surveys, research and analysis services - Market research
- Financial research
- Pharmaceutical reserach
- Product reaserch
- Web research
- Computer aided telephone interviewing service
- Research reports
- Quick KPO solutions
- Resrach transcriptions
- Conversion of findings to knowledge
- Other services
-
- Engineering
- Mechanical engineering
- Environmental planning & engineering
- Civil engineering services
- Architectural services
- Structual engineering services
- Software engineering
- Telecommunications engineering
- Project scheduling
- Project management
- Engineering drawings - Product models, 3D drawings and mechanical drawings
- Other services
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Architectural services - Computer-aided-design
- GIS
- 2D to 3D conversion
- 3D modeling
- Raster to vector format conversion
- Printed to electronic format conversion
- Other services
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Other Unlimted Opportunities - Imagination is the limit
The list does not end here. Only limited by your imagination.
Call us today and tell us what you need.
